Last updated: August 19, 2026
These Terms & Conditions (“Terms”) govern your use of zpancrm.com (the “Site”) and any digital script purchased from it. The Site is operated by Shenzhen Zhupan Trading Co., Ltd., a company registered in Shenzhen, People’s Republic of China (“we”, “us”, or “our”). By accessing the Site or placing an order, you agree to these Terms. If you do not agree, do not use the Site.
1. Eligibility
You must be at least 18 years old (or the age of legal majority in your jurisdiction) to purchase from the Site. By purchasing, you confirm that you meet this requirement.
2. Account
You may browse and purchase without creating an account. If you create an account, you are responsible for keeping your password secure and for activity that occurs under your login. Tell us promptly at szzhupantrade@outlook.com if you believe your account has been compromised.
3. The scripts we sell
All scripts sold on the Site are digital scripts for solo performance, delivered as PDF files. Each script includes a title page, the body of the piece, brief performance notes where applicable, and (for selected longer pieces) a production-playbook appendix.
4. License to use a script
When you purchase a script, we grant you a non-exclusive, non-transferable, revocable license to:
- Read, study, and rehearse the piece for your own personal preparation.
- Perform the piece in non-commercial settings (open mics, university showcases, community theatre, classroom use, paid showcase nights where the house – not the script – is the source of revenue).
- Make alterations to the script for your own performance (cuts, gender-swapping, dialect adjustments) without prior permission.
You may not:
- Resell, redistribute, or sublicense the script as a standalone product (in print, as a PDF, on a membership site, or via any other channel).
- Publish the script (in whole or in substantial part) in a printed collection, podcast feed, or video monologue product without our written permission.
- Use the script for paid commercial performances (ticketed runs longer than a single showcase night) without our written permission. We license most of these; please email us.
- Claim authorship of the script or pass it off as your own work.
For non-commercial performance, please credit ZPancRM Editorial in your program.
5. Prices and payment
Prices are listed in US Dollars and may exclude or include taxes at checkout depending on your location and applicable law. Your payment is processed by a third-party payment processor under their own terms; we do not see or store your full card number. If a payment is not authorized or fails, we may cancel the order.
6. Delivery
Once payment is authorized, the download link for your script is shown on the order confirmation screen, included in the receipt email, and (for account holders) saved under your account. Delivery is therefore immediate. Please email us if a link does not work.
7. Refunds
Refunds are governed by our Refund and Returns Policy, which forms part of these Terms. The key principles are: digital downloads are non-returnable; the 14-day EU/UK cooling-off period is waived on consent at checkout; and refunds are limited to duplicate charges, corrupt downloads, material mis-description, and billing errors.
8. Intellectual property
The Site, our brand, our logo, our layout, our collection descriptions, and the underlying text of each script (including stage directions, performance notes, and appendices) are owned by Shenzhen Zhupan Trading Co., Ltd. or our licensors and are protected by copyright, trademark, and unfair-competition law. The license in section 4 is the only rights you receive in a purchased script.
9. Prohibited uses
You agree not to:
- Use the Site for any unlawful purpose or to solicit unlawful acts.
- Attempt to access non-public areas of the Site, probe the Site for vulnerabilities, or bypass our security measures.
- Interfere with another user’s use of the Site.
- Use bots, scrapers, or other automated tools to copy scripts, listings, or prices from the Site without our written permission.
- Upload viruses, worms, or anything intended to disrupt the Site.
10. Disclaimers
The Site and all scripts are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that a script will produce a particular artistic result for you, that the Site will be uninterrupted, or that defects will be corrected.
11. Limitation of liability
To the maximum extent permitted by law, our total liability to you for any claim arising out of or relating to the Site or a script is limited to the amount you actually paid us for that script. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenues, data, or goodwill. Nothing in this section limits liability that cannot lawfully be limited.
12. Indemnification
You agree to indemnify and hold us harmless from any claim brought by a third party arising out of your breach of these Terms, your misuse of the Site, or your violation of any law or third-party right.
13. Termination
We may suspend or terminate your account or access to the Site if we reasonably believe you have breached these Terms. Sections 4, 8, 10, 11, 12, 14, 15 and any other provision that by its nature should survive, will survive termination.
14. Governing law and disputes
These Terms are governed by the laws of the People’s Republic of China, without regard to conflict-of-laws rules. If we cannot resolve a dispute informally within 60 days, the dispute will be submitted to the competent courts at our registered address. Consumers retain any mandatory protections granted by the law of their habitual residence.
15. Changes to these Terms
If we change these Terms materially, we will post the new version here and update the “Last updated” date. The version in force at the time of your purchase governs that purchase.
16. Severability
If any provision of these Terms is held to be unenforceable, the remaining provisions will continue in full force and effect.
17. Contact
Questions about these Terms can be sent to szzhupantrade@outlook.com. We aim to reply within 5 business days.